Privacy policy and POPIA statement

Rehab Orthotics & Prosthetics respects your privacy. This policy explains how we collect, use and protect your personal information under the Protection of Personal Information Act (POPIA).

What we collect

• Contact details you give us, such as your name, phone number and email address.
• Health information needed to assess, make and fit your device, and to claim from your funder.
• Information you enter on this website, such as appointment requests and reviews.

How we use it

We use your information only to provide your care, to communicate with you, to submit claims to your medical aid, the RAF or the Compensation Fund, and to meet our legal and professional obligations. We do not sell your information.

Sharing

We share health information only with people involved in your care or funding (for example your doctor, therapist or medical aid), with your consent or where the law requires it.

Patient photos and stories

We never publish a patient photo, video or story without written consent. You may withdraw consent at any time and we will remove it.

Security and retention

We keep records securely and for as long as the HPCSA and the law require.

Your rights

You may ask to see, correct or delete your personal information, or object to how it is used. Contact us on 061 902 0850 or rehabonp@gmail.com. You may also complain to the Information Regulator (inforegulator.org.za).